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Florida Digital Turnpike - Billing
Office
Hours:
09:00am - 06:00pm.
EST, Monday-Friday
Tech Support
Hours:
09:00am - 6:00pm.
EST, Monday-Friday
Corporate
Office:
200
NE First Street, Suite
107
Gainesville, FL 32601
Phone: (352) 372-5100
Fax: (352) 372-1740
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Quick Facts:
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Tech Support:
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Technical Support:
 If you experience technical difficulties with
your Internet connection, contact our Technical Support
Department at (352) 379-4880. Please have the following
information ready:
-
Your username and
password.
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The type and
version of your operating system (Windows 3.x,
Windows 95/98, MacOS, Unix, etc.).
-
The type of modem
you have (33.6K, 56K, ISDN, etc.).
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The exact wording
of the error message you are getting.
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The dial-up number
you are using to connect to FDT.
Sales Department:
If you have any questions regarding our services and products, feel
free to contact our Sales staff via phone or email at:
(352) 372-5100 or sales@fdt.net
Billing Department:
Questions regarding your invoice or charges on your credit card statement
should be directed to our Billing Department at:
(352) 372-5100 or billing@fdt.net
Reporting Violations of our AUP:
To report any abuse of our network or a violation of our Acceptable
Use Policy (AUP), send email to:
abuse@fdt.net
Reporting Spamming:
If you have received unsolicited commercial email (UCE) or spam,
send email to:
abuse@fdt.net
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